Afrikanischer Elefant Safaris (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, request a quote, or book a safari, trek, or beach holiday, and how we use and protect that information.
Information we collect
We may collect your name, email address, phone number, country of residence, travel dates, group size, and messages you send through our contact or booking forms. Payment details are processed by our payment partners and are not stored on our servers in full.
How we use your information
- To respond to enquiries and prepare custom itineraries
- To confirm bookings, transfers, and trip logistics
- To send important travel updates related to your trip
- To improve our website and guest experience
Sharing of information
We only share information with trusted partners needed to deliver your trip (for example lodges, park authorities, or transfer providers). We do not sell your personal data to third parties for marketing.
Data security & retention
We take reasonable technical and organisational measures to protect personal data. We keep booking records only as long as needed for operational, legal, or accounting purposes.
Your rights
You may request access to, correction of, or deletion of your personal data where applicable. Contact us using the details on our Get In Touch page and we will respond promptly.
By using our website and services, you agree to this Privacy Policy. We may update it from time to time; the latest version will always be published on this page.
